Assistant Store Manager: Lead, Grow & Serve Auto Parts

O'Reilly Auto Parts; Versailles (IN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive Wages

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Opportunities for Career Growth

Job summary

O’Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager’s absence and/or when working opposing shifts.

The Assistant Manager will be expected to lead the store team members in servicing customers. Bilingual candidates encouraged to apply and may participate in hiring, coaching, and ensuring a smooth daily operation to meet company policies

Qualifications

• Must have Sales Specialist Training, Assistant Manager Certification and RSS Certification.
• Fluency in multiple languages is desired (Spanish highly desired).

Responsibilities

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise customer service levels at the retail showroom and ensure team execution of service programs.
• Assist the store manager in staffing, coaching, goal setting, and training of team members.
• Participate in recruiting, interviewing, and selecting qualified staff.
• Ensure timely processing of buy online/ship to store, hub, and store-to-store transfers and DC add orders.
• Ensure returns, exchanges, and refunds are handled efficiently and correctly.
• Oversee daily store operations including opening/closing duties and security procedures.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Job description

O’Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager’s absence and/or when working opposing shifts.

The Assistant Manager will be expected to lead the store team members in servicing customers. Bilingual candidates encouraged to apply and may participate in hiring, coaching, and ensuring a smooth daily operation to meet company policies