Assistant Store Manager: Lead & Grow in Auto Parts Retail

O'Reilly Auto Enterprises, LLC; Bolingbrook (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with Employer Contributions

Stock Purchase Plan

Paid Time Off

Tuition Assistance

Flexible Spending Account (FSA)

Team Member Health/Wellbeing Programs

Career Growth Opportunities

Job summary

O’Reilly Auto Parts in Bolingbrook, IL seeks an Assistant Store Manager to support the Store Manager in sales, customer service, and store operations. You will lead the team during the manager’s absence and on opposing shifts.

The role emphasizes customer service leadership, staffing during peak hours, coaching, recruiting, and ensuring accurate processing of transactions and transfers. Bilingual candidates are encouraged.

Qualifications

• Sales Specialist Training and Assistant Manager Certification required.
• RSS Certification required.
• Spanish language ability highly desired.

Responsibilities

• Lead the store team in delivering excellent customer service to retail and professional customers.
• Supervise customer service levels at the showroom and drive programs like Related sales and Rock the Call.
• Ensure staffing during peak hours and support hiring and interviews as needed.
• Coach and mentor team members and manage training and goal setting.
• Oversee order processing, transfers, and vendor/purchasing tasks per policy.
• Ensure returns, refunds, invoicing and stock accuracy are maintained.
• Coordinate store opening/closing duties and security checks.
• Assist in maintaining signage, lighting, and device readiness.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Certified Parts Professional

ASE Certification

Spanish (Bilingual)

Job description

O’Reilly Auto Parts in Bolingbrook, IL seeks an Assistant Store Manager to support the Store Manager in sales, customer service, and store operations. You will lead the team during the manager’s absence and on opposing shifts.

The role emphasizes customer service leadership, staffing during peak hours, coaching, recruiting, and ensuring accurate processing of transactions and transfers. Bilingual candidates are encouraged.