Assistant Store Manager - Lead, Grow & Earn Bonuses

EZPAWN; Sheridan (CO); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Free Health Insurance

Competitive wages

Bonus potential

401(k) w/ company match

Generous Paid Time Off

Paid community service time

Team Member discount

Progressive career path

No cost for TM only medical insurance

Job summary

EZPAWN is seeking an Assistant Retail Store Manager to help oversee one of our EZPAWN/Value Pawn outlets in Sheridan, CO. You will lead a team of 5–15 Sales Associates, deliver outstanding customer service, and drive revenue while maintaining operations within budget.

Ideal candidates have 1+ years in management or customer service, a high school diploma or GED, and a knack for coaching and mentoring others.

Qualifications

• High school diploma or GED.
• Valid driver’s license and auto insurance may be required.
• 1+ years experience in management, supervisory, and/or customer service.
• Ability to offer and describe various solutions and their benefits to the customer.

Responsibilities

• Drive revenue and control cost to deliver budgeted operating margins.
• Complete and oversee accurate and proficient sales and loans transactions.
• Analyze reports on key business metrics and provide recommendations and necessary actions.
• Ensure personal and team standards are met for superior customer service.
• Assist with staffing and retention efforts.
• Assist with Team Member onboarding and training, ensuring both are completed per Company Guidelines.
• Assist with ensuring Team Member engagement and turnover are in line with Company expectations.
• Provide direction, coaching, development and performance feedback to Team Members.
• Help Team Members understand how their daily goals align with Company strategic goals.
• Conduct structured 1:1s with store Team Members.
• Perform daily management responsibilities.
• Drive personal vehicle for business needs.

Skills

Leadership

Customer service

Coaching

Team management

Communication

Job description

EZPAWN is seeking an Assistant Retail Store Manager to help oversee one of our EZPAWN/Value Pawn outlets in Sheridan, CO. You will lead a team of 5–15 Sales Associates, deliver outstanding customer service, and drive revenue while maintaining operations within budget.

Ideal candidates have 1+ years in management or customer service, a high school diploma or GED, and a knack for coaching and mentoring others.