Assistant Store Manager: Lead & Grow Team

EZPAWN Utah, Inc.; Murray Store (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Free Health Insurance

Bonus potential

401(k) with company match

Paid Time Off

Paid community service time

Team member discount

Career progression

Job summary

EZCORP is seeking an Assistant Retail Store Manager for our EZPAWN outlets. You will oversee a team of 5–15 associates, drive revenue, and ensure excellent customer service while guiding team development and coaching. This role offers growth toward Store Manager with a focus on leadership and performance metrics.

The position requires strong communication, organization, and the ability to manage pawn and sales transactions in a fast-paced retail setting.

Qualifications

• We are seeking a candidate with strong leadership and coaching abilities.
• Experience in customer-focused roles and negotiation skills are essential.
• Ability to manage teams and drive store performance in a fast-paced environment.

Responsibilities

• Provide leadership, coaching and direction to a team of 5–15 associates.
• Lead customer interactions to negotiate pawn and sales transactions.
• Drive revenue and control costs to meet margins.
• Oversee accurate sales and loan transactions and reporting.
• Analyze business metrics and implement required actions.
• Staffing and retention support and onboarding.
• Ensure high standards of customer service and appearance.
• Coach team to meet company goals and daily targets.

Skills

Leadership

Negotiation

Coaching

Customer service

Education

High school diploma or GED

Job description

EZCORP is seeking an Assistant Retail Store Manager for our EZPAWN outlets. You will oversee a team of 5–15 associates, drive revenue, and ensure excellent customer service while guiding team development and coaching. This role offers growth toward Store Manager with a focus on leadership and performance metrics.

The position requires strong communication, organization, and the ability to manage pawn and sales transactions in a fast-paced retail setting.