Assistant Store Manager — Lead, Grow, Delight Customers

Andy's Frozen Custard; Streamwood (IL); On-site; USD 42,000 - 56,000; Full time

Job summary

Andy’s Frozen Custard in Streamwood, IL is seeking an Assistant Manager to support the General Manager in daily store operations. You will coach the team to deliver legendary customer service, manage inventory and ordering, and ensure food safety and policies are followed.

You must be at least 18 and have 1 year of management experience; quick service background is preferred. The role requires leadership across Custard, Crew and Customers and may involve evening and weekend shifts.

Qualifications

• Must have 1–2 years of proven management experience in food service or related leadership role.
• Must be 18+ years of age.

Responsibilities

• Oversee store operations, ensuring adherence to company standards and policies.
• Deliver legendary customer service and maintain a customer-first attitude.
• Assist with inventory, orders, and vendor relations.
• Lead scheduling, staffing, and training to meet labor needs and KPIs.
• Ensure health, safety and food safety standards are followed.

Skills

Management experience

Customer service

Cash handling

POS system

Communication skills

Team leadership

Open availability

Night/weekend availability

Tools

Food safety training tools

Job description

Andy’s Frozen Custard in Streamwood, IL is seeking an Assistant Manager to support the General Manager in daily store operations. You will coach the team to deliver legendary customer service, manage inventory and ordering, and ensure food safety and policies are followed.

You must be at least 18 and have 1 year of management experience; quick service background is preferred. The role requires leadership across Custard, Crew and Customers and may involve evening and weekend shifts.