Store Leader – Assistant Manager, Drive Customer Growth

TD Bank; Auburn (MA); On-site; USD 56,000 - 93,000; Full time

Job summary

TD Bank in Auburn, MA is hiring for an Assistant Store Manager to lead the day-to-day service, sales, and operations. You will guide a team, deepen customer relationships, and deliver TD’s model of convenience with personalized advice on the teller line and platform.

The role emphasizes coaching, regulatory compliance, and proactive financial guidance to empower customers and support store growth in a locally informed market.

Qualifications

• Undergraduate degree or equivalent experience.
• 2+ years in customer-facing sales or service.
• Supervisory or leadership experience preferred.

Responsibilities

• Lead a store team to achieve service, sales, and operational objectives.
• Provide day-to-day coaching and ensure compliant delivery of services.
• Deliver end-to-end advice and build customer relationships.
• Manage customer leads, appointments, and referrals.

Skills

Team leadership

Customer service

Sales experience

Communication

Time management

Microsoft Office

Banking products knowledge

Notary license

NMLS registration

Education

Undergraduate degree or equivalent experience

Tools

Microsoft Office

Job description

TD Bank in Auburn, MA is hiring for an Assistant Store Manager to lead the day-to-day service, sales, and operations. You will guide a team, deepen customer relationships, and deliver TD’s model of convenience with personalized advice on the teller line and platform.

The role emphasizes coaching, regulatory compliance, and proactive financial guidance to empower customers and support store growth in a locally informed market.