Assistant Store Manager - Lead & Elevate Team

The North Face; The Woodlands (TX); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Incentive potential

Annual incentive plan

Sales incentive

Commission potential

Job summary

The North Face in The Woodlands, TX is seeking an Assistant Store Manager to lead a team of Brand Advocates, drive customer experience, and partner with the Store Manager on profitability through merchandising and daily operations.

You will mentor staff, manage recruiting and onboarding, and maintain brand standards while fostering an inclusive, high-performing retail environment. This role requires leadership and a passion for customer service.

Qualifications

• Experience leading a retail team to meet or exceed sales and profit goals.
• Ability to coach, motivate, and build diverse, high-performing teams.
• Strong verbal and written communication with influence across levels.
• Comfortable in a fast-paced, dynamic retail environment.
• Able to stand for long periods and perform light to moderate physical tasks.

Responsibilities

• Lead, develop, and motivate a team of Brand Advocates to deliver best-in-class customer experiences.
• Partner with Store Manager to drive profitability through customer engagement, merchandising, and operations.
• In the Store Manager's absence, assume full store responsibility.
• Assist in recruiting, hiring, and onboarding with strong talent.
• Provide ongoing training, feedback, and development to staff.
• Ensure compliance with company policies and standards; manage expenses and shrink.

Skills

Sales goal achievement

Coaching & development

Customer service excellence

Store operations

Hiring & onboarding

Training & feedback

Policy compliance

Expense management

Visual merchandising

Inclusive leadership

Inventory management

Education

High School Diploma or equivalent

Tools

Retail software tools

Job description

The North Face in The Woodlands, TX is seeking an Assistant Store Manager to lead a team of Brand Advocates, drive customer experience, and partner with the Store Manager on profitability through merchandising and daily operations.

You will mentor staff, manage recruiting and onboarding, and maintain brand standards while fostering an inclusive, high-performing retail environment. This role requires leadership and a passion for customer service.