Assistant Store Manager — Lead High-Impact Retail Team

The North Face; Novi (MI); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Annual incentive

Sales incentive

Commission eligibility

Job summary

The North Face is seeking an Assistant Store Manager in Novi, MI to lead a team of Brand Advocates and deliver a best-in-class customer experience. You will partner with the Store Manager to drive profitability through exceptional engagement, merchandising, and store operations.

This role emphasizes leadership, training, and creating an inclusive, high-performing retail environment. You will be responsible for daily operations and inventory control, with opportunities for bonuses based on

Qualifications

• 2+ years of retail or store leadership experience in a fast-paced environment.
• High School Diploma or equivalent preferred; hands-on experience valued.

Responsibilities

• Lead, develop, and motivate a team of Brand Advocates to deliver best-in-class customer experience.
• Partner with Store Manager to drive profitability through customer engagement, merchandising, operations, and community connection.
• In the Store Manager’s absence, assume full store responsibility.
• Recruiting, hiring, and onboarding with high-caliber talent; provide ongoing training and feedback.
• Ensure compliance with company policies and visual merchandising standards; manage expenses and shrink.
• Support inventory through accurate shipping, receiving, and stockroom practices.

Skills

Store leadership

Customer service

Coaching

Merchandising

Operations

Education

High School Diploma or equivalent

Tools

POS systems

Job description

The North Face is seeking an Assistant Store Manager in Novi, MI to lead a team of Brand Advocates and deliver a best-in-class customer experience. You will partner with the Store Manager to drive profitability through exceptional engagement, merchandising, and store operations.

This role emphasizes leadership, training, and creating an inclusive, high-performing retail environment. You will be responsible for daily operations and inventory control, with opportunities for bonuses based on