Assistant Store Manager — Lead, Elevate Customer Experience

R301US Hibbett Retail, Inc.; Worthington (MN); On-site; USD 38,000 - 52,000; Full time

Job summary

Hibbett I City Gear in Worthington, MN is seeking an Assistant Manager to support the Store Manager in achieving store goals and overseeing daily operations. You will be knowledgeable across departments and ensure customer service excellence while promoting merchandise.

In the Manager's absence, you will assume supervisory duties and help with staff recruitment, training, and performance evaluation, while upholding all company policies and procedures.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.

Responsibilities

• Assist the Store Manager in controlling assets and store operations.
• Consult with the Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Assist with overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Maintain customer service quality and assist during peak periods.
• Promote and sell services and merchandise provided by Hibbett I City Gear.

Skills

Retail experience

Customer service

Interpersonal skills

Fast-paced environment

Team leadership

Job description

Hibbett I City Gear in Worthington, MN is seeking an Assistant Manager to support the Store Manager in achieving store goals and overseeing daily operations. You will be knowledgeable across departments and ensure customer service excellence while promoting merchandise.

In the Manager's absence, you will assume supervisory duties and help with staff recruitment, training, and performance evaluation, while upholding all company policies and procedures.