Assistant Store Manager: Lead Operations & Service

R301US Hibbett Retail, Inc.; Decorah (IA); On-site; USD 19,000 - 22,000; Full time

Job summary

Hibbett I City Gear in Decorah, IA seeks an Assistant Manager to support store operations and customer service excellence. You will assist the Store Manager with merchandising, inventory control, and daily administrative tasks while supervising staff in the manager’s absence.

The role emphasizes strong customer service, product knowledge across departments, and adherence to company policies to drive sales and store performance.

Qualifications

• Retail experience in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering and scheduling.
• Assume store responsibility in the Store Manager's absence.
• Provide knowledge and guidance to employees and customers across departments.
• Ensure profitability by tracking inventory, sales statistics and expenses.

Skills

Customer service

Interpersonal communication

Team leadership

Retail experience

Job description

Hibbett I City Gear in Decorah, IA seeks an Assistant Manager to support store operations and customer service excellence. You will assist the Store Manager with merchandising, inventory control, and daily administrative tasks while supervising staff in the manager’s absence.

The role emphasizes strong customer service, product knowledge across departments, and adherence to company policies to drive sales and store performance.