Assistant Store Manager - Lead, Elevate Customer Experience

Famous Footwear; California; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

30% associate discount

Education assistance up to $7500/year

Relaxed dress code

Early pay via Dayforce Wallet

Store location transfers

Job summary

Famous Footwear is seeking an Assistant Store Manager to lead the store in the Store Manager’s absence and to drive a best-in-class shopping experience for the whole family. You’ll lead a team, coach associates, and ensure flawless execution of operations and customer engagement.

You will hire, train, and develop staff, manage daily retail tasks, and use insights to grow sales and hit growth targets. A strong culture champion with a can-do attitude will thrive in this role.

Qualifications

• High school diploma or GED required.
• At least 1 year of sales experience, preferably retail.
• Experience interviewing, hiring, and training team members.
• Ability to lead, manage, motivate, and communicate with store associates.
• Ability to train and develop associates to deliver engaging customer experiences.
• Strong problem-solving, decision-making, and financial/quantitative analysis.
• Knowledge of general retail practices and procedures.
• Flexible schedule including holidays, nights, weekends, extended hours.
• Basic computer skills.

Responsibilities

• Inspire the Customer Connection by coaching associates and building a caring culture focused on relationships and operational excellence.
• Champion Talent Discovery by interviewing and hiring external talent with the Store Manager.
• Maintain store operations, pricing, shipping, and inventory with adherence to store standards.
• Drive sales and store performance by applying insights to achieve goals.
• Step in as Store Manager in their absence and develop the team through training and development.

Skills

Team leadership

Coaching & training

Retail sales

Interviewing & hiring

Communication

Problem solving

Scheduling flexibility

Computer skills

Education

High School Diploma/GED

Job description

Famous Footwear is seeking an Assistant Store Manager to lead the store in the Store Manager’s absence and to drive a best-in-class shopping experience for the whole family. You’ll lead a team, coach associates, and ensure flawless execution of operations and customer engagement.

You will hire, train, and develop staff, manage daily retail tasks, and use insights to grow sales and hit growth targets. A strong culture champion with a can-do attitude will thrive in this role.