Assistant Store Manager — Lead, Drive Service & Sales

Community Choice Financial Family of Brands; Myrtle Beach (SC); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning management system access

Cross brand training

Key holder program

Career advancement

Educational reimbursement

Medical with telemedicine and HSA/FSA

401(k) with company match

Life and AD&D Insurance

Discount marketplace

Paid time off (12 days first year)

Job summary

TitleMax in Myrtle Beach, SC is seeking an Assistant Store Manager to support customers with financial needs and lead store operations. You will drive accounts management, outreach, and risk management while growing professionally within a company that invests in your future.

The role offers on-site work with a competitive $16.00 hourly wage, comprehensive benefits, and cross-brand mobility opportunities across the network.

Qualifications

• High school diploma or equivalent is required.
• Minimum one year of experience in customer service, sales, or retail.
• At least 3 months of supervisory, key holder, or leadership experience.
• Excellent verbal and written communication skills.
• Proficiency with phones, POS system, Microsoft Office, and other computer systems.

Responsibilities

• Maximize customer success by offering financial services that fit their needs.
• Assess risk of financial transactions and process loan/pawn applications and check cashing.
• Complete daily call campaigns to market services and build relationships.
• Oversee account management and recovery processes to prevent losses and drive loyalty.
• Maintain customer information in the POS system with accuracy and integrity.
• Provide coaching to Customer Service Representatives to ensure quality and safety standards.
• Maintain full-time in-person attendance, including weekends, with a 40-hour week.

Skills

Customer service

Leadership

Communication

Microsoft Office

Education

High school diploma

Tools

POS system

Microsoft Office

Job description

TitleMax in Myrtle Beach, SC is seeking an Assistant Store Manager to support customers with financial needs and lead store operations. You will drive accounts management, outreach, and risk management while growing professionally within a company that invests in your future.

The role offers on-site work with a competitive $16.00 hourly wage, comprehensive benefits, and cross-brand mobility opportunities across the network.