Assistant Store Manager - Lead & Delight Customers

Carters Inc.; Jeffersonville (IN); On-site; USD 42,000 - 54,000; Full time

Job summary

Carter’s Inc. is seeking an Assistant Store Manager in Indiana to lead on the sales floor and support the Store Manager in daily operations. You will drive guest experience, mentor staff, and uphold company standards across merchandising, loss prevention, and safety.

You will participate in recruiting, training, and developing a high-performing team, ensuring smooth store operations and exceptional service. This role is on-site and customer-focused.

Qualifications

• Minimum 1 year of retail or related management experience.
• High school diploma or GED required.
• Strong leadership and customer engagement skills.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Coach others to success and model service standards and omnichannel experience.
• Analyze the business and drive KPIs with the team to improve results.
• Build customer loyalty through company programs, including credit.
• Assist the Store Manager in recruiting, hiring, and developing the store team.
• Recognize exceptional performance and address performance gaps as needed.
• Plan and report on tasks and financial results using company tools.
• Support merchandising standards, promotions, and product placement.

Skills

Leadership

Customer engagement

Communication

Computer skills

Retail management experience

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

Carter’s Inc. is seeking an Assistant Store Manager in Indiana to lead on the sales floor and support the Store Manager in daily operations. You will drive guest experience, mentor staff, and uphold company standards across merchandising, loss prevention, and safety.

You will participate in recruiting, training, and developing a high-performing team, ensuring smooth store operations and exceptional service. This role is on-site and customer-focused.