Assistant Store Manager: Lead Customer Experience & Growth

Foot Locker; Canton (OH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Hourly pay $16.50

Bonus incentives

Employee discount

Paid time off

Parental leave

Weekly pay

Health, dental, life insurance

Development opportunities

Job summary

Foot Locker in Canton, OH is seeking an Assistant Store Manager to lead with energy, ownership, and purpose. This role supports the Store Manager in driving sales, coaching the team, and keeping the store running smoothly day to day.

As a hands-on leader, you’ll motivate a diverse team, manage daily operations, uphold standards, and use retail technology to enhance the customer experience. You’ll also serve as Manager on Duty when scheduled and contribute to hiring, onboarding, and training.

Qualifications

• 1+ years of retail experience, preferably in a leadership or key holding role.
• Ability to coach, motivate, and engage a diverse team.
• Strong communication and teamwork skills.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Reliable, self motivated, and ready to take ownership.
• Basic understanding of retail KPIs and operational processes.

Responsibilities

• Lead on the sales floor with an "Always on, Never no" mindset; bringing energy, confidence, and solutions to every customer interaction.
• Coach the team to deliver great service, share product knowledge, and keep customers excited to shop.
• Support sales goals by staying engaged on the floor and helping the team close the loop with customers.
• Help manage daily store operations including opening/closing, cash handling, and floor coverage.
• Move with purpose by keeping the store organized, customer ready, and running smoothly.
• Follow all safety, loss prevention, and standard operating procedures to protect customers, teammates, and product.
• Take an owner/operator mindset by addressing issues, maintaining standards, and taking ownership of store execution.
• Leverage retail technology and digital tools to enhance the customer experience, enable associates on the sales floor, and support efficient store operations.
• Serve as Manager on Duty when scheduled, providing confident leadership and clear direction.
• Support hiring, onboarding, and training of store associates.
• Coach teammates in real time, recognizing wins and helping close performance gaps.
• Jump in wherever needed to support the team and store priorities.

Skills

Leadership

Coaching

Communication

Teamwork

Customer service

Tools

POS systems

Retail software

Job description

Foot Locker in Canton, OH is seeking an Assistant Store Manager to lead with energy, ownership, and purpose. This role supports the Store Manager in driving sales, coaching the team, and keeping the store running smoothly day to day.

As a hands-on leader, you’ll motivate a diverse team, manage daily operations, uphold standards, and use retail technology to enhance the customer experience. You’ll also serve as Manager on Duty when scheduled and contribute to hiring, onboarding, and training.