Assistant Store Manager: Lead, Coach & Elevate Experience

Kipling; Central Valley (NY); On-site; USD 33,000 - 50,000; Full time

Benefits offered by this job

Medical plan access

Annual incentive plan

Sales incentive or commission

Job summary

Kipling in New York is seeking an Assistant Store Manager to lead a team of Brand Advocates and deliver a best-in-class customer experience that reflects our brand values and purpose. You will partner closely with the Store Manager to drive profitability by ensuring excellence in engagement, merchandising, operations, and community connection.

This role is ideal for someone passionate about leadership, team development, and creating an inclusive, high‑performing retail environment.

Qualifications

• 2+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
• High School Diploma or equivalent preferred.
• Foundation skills include driving results through store teams, coaching diverse staff, and strong communication.

Responsibilities

• Lead and motivate a team of Brand Advocates to deliver best-in-class customer experiences.
• Partner with the Store Manager to drive profitability through engagement, merchandising, and operations.
• Supervise daily store operations including opening/closing, floor coverage, and task delegation.
• Assist in recruiting, hiring, and onboarding of high-caliber talent.
• Provide ongoing training, feedback, and development to team members.
• Ensure compliance with company policies, procedures, and standards.
• Collaborate with Store Manager to manage expenses, shrink, and profitability.
• Maintain visual merchandising standards and product replenishment in line with brand directives.

Skills

Retail leadership

Customer service

Coaching

Communication

Adaptability

Retail software

Education

High school diploma or equivalent

Tools

Retail software tools

Job description

Kipling in New York is seeking an Assistant Store Manager to lead a team of Brand Advocates and deliver a best-in-class customer experience that reflects our brand values and purpose. You will partner closely with the Store Manager to drive profitability by ensuring excellence in engagement, merchandising, operations, and community connection.

This role is ideal for someone passionate about leadership, team development, and creating an inclusive, high‑performing retail environment.