Assistant Store Manager - Lead Client Experience & Ops

Rag & Bone; Aspen (CO); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Clothing Allowance

Generous Employee Discount

Paid Time Off

Medical, dental, vision benefits

401k

Membership to Calm and wellness benefits

Job summary

Rag & Bone in Aspen is seeking an Assistant Manager to join our store leadership team. In this role, you will be crucial in delivering exceptional customer experiences and coaching the team to achieve store goals. You will oversee various operational tasks and ensure that all staff excel in best-in-class customer service techniques.

Successful candidates will have at least 5 years of experience in specialty retail, including management, and demonstrate a commitment to our brand values.

Qualifications

• Minimum of 5 years prior work experience in specialty retail, with 1+ years in a management role.
• Ability to coach and develop team members effectively.
• Demonstrated capacity for customer loyalty and clienteling standards.

Responsibilities

• Display best-in-class customer service techniques and build customer loyalty.
• Demonstrate ability to train staff on all store operations tasks.
• Analyze sales reports and collaborate on business strategies.

Skills

Customer service techniques

Team leadership

Sales strategies

Cash handling

Product knowledge

Job description

Rag & Bone in Aspen is seeking an Assistant Manager to join our store leadership team. In this role, you will be crucial in delivering exceptional customer experiences and coaching the team to achieve store goals. You will oversee various operational tasks and ensure that all staff excel in best-in-class customer service techniques.

Successful candidates will have at least 5 years of experience in specialty retail, including management, and demonstrate a commitment to our brand values.