Assistant Store Manager: Lead Brand, People & Ops

Sally Beauty Holdings, LLC; McKinney (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Sally Beauty is seeking an Assistant Manager in McKinney to support the Store Manager in leading store operations, coaching associates and ensuring exceptional customer experiences. You will help drive brand standards, achieve KPIs, and oversee daily activities when the manager is away.

Responsibilities include supervising brand execution, developing talent, coordinating omni-channel fulfillment, managing scheduling and inventory, and enforcing safety protocols to protect assets and customers.

Qualifications

• High School Diploma or equivalent
• Must 18 years of age or older
• Minimum 3+ years retail sales/customer service experience preferred
• At least 1+ year(s) prior management experience preferred
• Cosmetology license desirable, but not required
• Ability to lead or support a team of associates to meet business objectives

Responsibilities

• Brand: Provides supervision and supports the direction & planning of associates’ daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores.
• People: Engages, trains and develops their teams to achieve positive results and actively recruits to build a strong candidate network.
• Operations: Ensures execution of all company processes through training, management, analysis and continuous improvement; supports Omni-channel fulfillment.
• Inventory & payroll: Manages inventory through ordering/shipment processing and schedules; ensures opening/closing procedures and compliance with directives.
• Safety/Loss Prevention: Enforces safety policies; protects assets; analyzes reports and ensures hazmat and related procedures are followed.

Job description

Sally Beauty is seeking an Assistant Manager in McKinney to support the Store Manager in leading store operations, coaching associates and ensuring exceptional customer experiences. You will help drive brand standards, achieve KPIs, and oversee daily activities when the manager is away.

Responsibilities include supervising brand execution, developing talent, coordinating omni-channel fulfillment, managing scheduling and inventory, and enforcing safety protocols to protect assets and customers.