Assistant Store Manager — Lead a Dynamic Retail Team

POP MART; Cabazon (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401k plan

Health insurance

Paid time off

Family leave

Job summary

POP MART is seeking an Assistant Store Manager to support rapid expansion across the United States. You will oversee opening/closing procedures, ensure smooth daily operations, and drive a standout customer experience in-store.

Join a team that values attention to detail, brand standards, and collaboration with Store Managers. You will mentor Brand Associates, manage merchandising, events, and inventory while working evenings and weekends as required.

Qualifications

• Retail leadership experience required, 2+ years.
• Ability to lift up to 50 lbs.
• Strong customer engagement and communication skills.
• Ethics, integrity, and trust.
• Experience using data and metrics to improve store performance.
• High school diploma; 18+ years old.
• Able to work nights, weekends, holidays.

Responsibilities

• Manage a team of Brand Associates setting expectations, goals, and develop talent.
• Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience.
• Maintain a clean, organized, and safe store environment for customers, employees, and store products.
• Focused on providing positive customer and employee experience.
• Set high store standards that reflect company brand image, values, and culture.
• Subject matter expert on POP MART core business information including POP MART's characters information, products, company history information.
• Support company on marketing events such as in store events, Pop-up events, conventions, new store openings.
• Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed.
• Improve sales performance of stores and meet sales key performance indicators such as store conversion, units per transaction, dollars per transaction, store sales trends.
• Drive sales of company key products such as Blind boxes, MEGA, and accessories.
• Must be able to work flexible hours including nights, weekends, holidays.
• Execute Visual Merchandising and Marketing directives from business partners while attending weekly calls.
• Installation of Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures.
• Remerchandise the sales floor based on product sell-through or slow moving product, making strategic decisions that align with business needs.
• Works closely with Inventory ASM to determine BOH and warehouse inventory levels.
• Required to work specific days of the week depending on Visual/Inventory Management responsibilities.
• Responsible for back of house organization, inventory management, receiving/transferring of goods, and weekly/quarterly inventory auditing.

Skills

Store leadership

Customer service

Data-driven decisions

Communication skills

Ethics & integrity

Analytical thinking

Task prioritization

Flexibility

Education

High School Diploma

Job description

POP MART is seeking an Assistant Store Manager to support rapid expansion across the United States. You will oversee opening/closing procedures, ensure smooth daily operations, and drive a standout customer experience in-store.

Join a team that values attention to detail, brand standards, and collaboration with Store Managers. You will mentor Brand Associates, manage merchandising, events, and inventory while working evenings and weekends as required.