Assistant Store Manager II: Lead Customer Service & Operations

Family Dollar; Cleveland (OH); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Cleveland, OH is seeking an Assistant Store Manager to support daily store operations, customer service, and team development. You will help supervise associates, organize merchandise, and ensure policies are followed.

The role emphasizes strong communication, basic payroll/scheduling tasks, and maintaining a safe, friendly shopping environment. Full-time position with opportunities for growth and support resources.

Qualifications

• High school diploma or equivalent preferred.
• Experience in store management in retail, grocery, or drug store is preferred.
• Ability to lift up to 55 lbs and frequent walking/standing.
• Strong communication and interpersonal skills required.
• Able to work in a high-energy, team environment.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor as needed.
• Perform opening and closing procedures as needed.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, payroll/scheduling, and cash handling.

Skills

Store management

Customer service

Team development

Communication skills

Problem solving

Education

High school diploma

Job description

Family Dollar in Cleveland, OH is seeking an Assistant Store Manager to support daily store operations, customer service, and team development. You will help supervise associates, organize merchandise, and ensure policies are followed.

The role emphasizes strong communication, basic payroll/scheduling tasks, and maintaining a safe, friendly shopping environment. Full-time position with opportunities for growth and support resources.