Retail Assistant Store Manager - Customer Experience & Ops

Family Dollar; Akron (OH); On-site; USD 1,929,000 - 2,755,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar is seeking an Assistant Store Manager to support store operations, customer service, and team development in Akron, OH. Responsibilities include merchandise management, store safety, payroll and scheduling tasks, and staff supervision to ensure a positive shopping environment.

The role emphasizes leadership, high-energy teamwork, and adherence to company policies while maintaining strong customer service standards.

Qualifications

• High school diploma or equivalent required or preferred.
• Store management experience in retail, grocery, or drug store environment preferred.
• Ability to lift up to 55 lbs and frequent walking, standing, and bending.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment.
• Excellent customer service, organizational, and decision-making skills.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner.
• Organize and transfer merchandise from delivery to stockroom to sales floor; maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and store communications.
• Maintain promotional fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, and record keeping (payroll, scheduling, cash deposits).
• Maintain clean, well-stocked sales floor and organized stockroom.
• Protect and secure store assets, including cash.
• Adhere to safety policies; ensure staff follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Maintain a positive, safe, respectful environment with customers and staff.
• Ensure cleanliness of the store and restock bathrooms, floors, and trash areas.
• Other duties as assigned

Skills

Store management

Customer service

Communication

Team environment

Physical ability 55 lbs

Problem solving

Reading directives

Education

High school diploma

Job description

Family Dollar is seeking an Assistant Store Manager to support store operations, customer service, and team development in Akron, OH. Responsibilities include merchandise management, store safety, payroll and scheduling tasks, and staff supervision to ensure a positive shopping environment.

The role emphasizes leadership, high-energy teamwork, and adherence to company policies while maintaining strong customer service standards.