Assistant Store Manager I - Customer & Operations Leader

Dollar Tree, Inc.; Willow Grove (PA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Willow Grove, PA is seeking an Assistant Store Manager to support store operations, customer service, and team development.

The role includes assisting with day-to-day activities, merchandising, opening/closing procedures, payroll and scheduling, loss prevention, and staff supervision. The ideal candidate has strong communication and organizational skills, experience in retail or grocery management, and the ability to lead a high-energy team while ensuring safety and

Qualifications

• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment.
• Exceptional customer service, organizational, and communication skills.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize and transfer merchandise from delivery to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain promotional effectiveness of store fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, payroll/scheduling/cash handling, and loss prevention.
• Keep store areas well-stocked and organized to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to safety policies and ensure staff compliance.
• Help Store Manager supervise, train, and develop Store Associates.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness and restock bathrooms; sweep/mop floors; take out trash; keep areas neat.
• Other duties as assigned.

Skills

Customer service

Team development

Communication skills

Written skills

Organizational skills

Problem solving

Decision making

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Willow Grove, PA is seeking an Assistant Store Manager to support store operations, customer service, and team development.

The role includes assisting with day-to-day activities, merchandising, opening/closing procedures, payroll and scheduling, loss prevention, and staff supervision. The ideal candidate has strong communication and organizational skills, experience in retail or grocery management, and the ability to lead a high-energy team while ensuring safety and