Assistant Store Manager - Growth Path & Flexible Schedule

SecureSpace; Los Angeles (CA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Work-life balance

Growth opportunities

Competitive starting pay + monthly/bon

Paid Time Off

401(k) with match

Medical, Dental, Vision

50% Off storage unit

Job summary

SecureSpace is seeking an Assistant Store Manager in Los Angeles to support store leadership, drive rentals and customer satisfaction, and help manage day-to-day operations. The role emphasizes teamwork, safety, and maintaining a high standard of store presentation.

You will coordinate with managers, train staff, and occasionally travel to nearby locations for scheduled shifts. A strong customer-service mindset and proficiency in Word/Excel are essential.

Qualifications

• Minimum (1) year of experience in storage, retail, or hospitality.
• Strong use of the English language in verbal and written communication.
• Provides consistent support to the Store Manager and acts as a backup in their absence.
• Customer service mindset.
• Proficient in Microsoft Word and Excel.
• Identifies potential maintenance, safety, and fire issues.
• Operates roll-up doors for storage units. Willing to travel occasionally to another location for scheduled shifts.
• Skilled in resolving conflicts and quickly addressing and resolving issues.

Responsibilities

• Supports the team in surpassing sales targets by promoting unit rentals, warranties, and moving supplies, and encouraging positive reviews.
• Helps guide new customers through the rental process, ensuring smooth and efficient transactions.
• Assists in reaching out to potential clients to confirm moving dates and ensure units are ready and secure.
• Aids in managing past-due tenant accounts and assists with lien/auction paperwork.
• Contributes to exceptional customer service to exceed client expectations.
• Conducts daily property inspections to maintain security, cleanliness, and upkeep.
• Performs light gardening and property maintenance tasks.
• Communicates updates and recommendations to Store Manager and Leadership Team.

Skills

Customer service

Team leadership

Sales

English fluency

MS Word

MS Excel

Conflict resolution

Maintenance awareness

Willing to travel

Tools

Microsoft Word

Microsoft Excel

Job description

SecureSpace is seeking an Assistant Store Manager in Los Angeles to support store leadership, drive rentals and customer satisfaction, and help manage day-to-day operations. The role emphasizes teamwork, safety, and maintaining a high standard of store presentation.

You will coordinate with managers, train staff, and occasionally travel to nearby locations for scheduled shifts. A strong customer-service mindset and proficiency in Word/Excel are essential.