Assistant Store Manager - Growth & Guest Experience

Chico's FAS, Inc.; Estero (FL); On-site; USD 42,000 - 68,000; Full time

Job summary

Chico's FAS, Inc. in Estero, FL is seeking an Assistant Store Manager to support the Store Manager in driving a customer- and product-focused sales culture. You will help manage sales operations, asset protection and HR tasks to ensure a great customer experience and maximum profitability.

You will lead a team, analyze KPIs, schedule staff, train on product knowledge, and ensure brand standards. The role requires strong communication, reliability, and a track record of delivering results in a

Qualifications

• High School diploma or equivalent.
• 2+ years of retail management experience preferred.
• Must be 18 years of age or older.
• Excellent communication, verbal, and written skills.
• Able to learn or adapt to technology provided by the company.
• Proven excellent customer service skills with statistical track record in all areas of sales and leadership.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Strong leadership qualities, training and team building skills.
• Knowledge of administrative aspects of store operations.
• Able to communicate with customers and staff.
• Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Responsibilities

• Analyze sales reports and KPIs to determine business needs and execute strategies.
• Establish clear expectations and hold team accountable.
• Control payroll and supply budget.
• Perform scheduling, audits, inventory, and opening/closing duties.
• Handle cash, price changes, and merchandise handling per policy.
• Ensure compliance with laws and loss prevention policies; train associates.
• Oversee inventory receipt/dispatch and replenishment.
• Maintain brand-aligned visuals and store presentation.
• Develop a high performance culture and motivate team.
• Train and coach staff on product knowledge and selling.
• Assist locate fulfillment and selling.
• Recruit, hire and develop a high performing team.
• Support HR processes and resolve issues.
• Drive associate engagement and recognize performance.
• Ensure adherence to employment practices.

Skills

Leadership

Customer service

Communication

Multi-tasking

Staff coaching

Store operations

Time management

Education

High School diploma or equivalent

Job description

Chico's FAS, Inc. in Estero, FL is seeking an Assistant Store Manager to support the Store Manager in driving a customer- and product-focused sales culture. You will help manage sales operations, asset protection and HR tasks to ensure a great customer experience and maximum profitability.

You will lead a team, analyze KPIs, schedule staff, train on product knowledge, and ensure brand standards. The role requires strong communication, reliability, and a track record of delivering results in a