Assistant Store Manager - Gaming Retail Leader

GameStop; Lansdale (Montgomery County); Presencial; USD 38.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

401(k)

Paid Time Off

Dental

Vision

Descripción de la vacante

GameStop is hiring an Assistant Store Manager in the United States to support the Store Manager across all facets of retail operations. You will lead sales, guest service, inventory control, and staff supervision while promoting the proprietary rewards programs and ensures a high standard of store presentation.

The role requires experience in retail management, strong customer service skills, and the ability to work a flexible schedule including nights and weekends.

Formación

• Must provide proof of identity and eligibility to work in the United States.
• Minimum 18 years old.
• High school diploma or equivalent; associate or bachelor preferred in business, marketing, merchandising, or related field.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Responsabilidades

• Provide best-in-class guest service and greet guests, respond to questions, and promote promotions.
• Support store operations, visual merchandising, sales initiatives and guest relationships.
• Process purchases/returns using POS system accurately and efficiently.
• Respond to guest questions by phone or in person and route issues to Store Manager when needed.
• Promote loyalty programs and guest benefits.
• Train and supervise Sales Associates and Retail Keyholders in policies and guidelines.
• Document feedback and ensure onboarding and training completed before opening/closing shifts.
• Schedule staff, manage breaks, and supervise staffing for optimal guest service.
• Approve payroll and ensure accurate timekeeping.
• Maintain clean, organized store and ensure inventory control and loss prevention.
• Fulfill Omni-Channel orders daily.
• Count, balance, and reconcile daily transactions; manage cash deposits.
• Inspect shipments, stock counts, and label packing lists; communicate discrepancies.
• Maintain safety and security, address hazards, and report injuries.
• Keep store records/files updated and ensure manuals are current.
• Adhere to policies, ethics, and conduct; ensure compliance across shifts.
• Work a flexible schedule, including nights, weekends, and some holidays; minimum 3 days/week.

Descripción del empleo

GameStop is hiring an Assistant Store Manager in the United States to support the Store Manager across all facets of retail operations. You will lead sales, guest service, inventory control, and staff supervision while promoting the proprietary rewards programs and ensures a high standard of store presentation.

The role requires experience in retail management, strong customer service skills, and the ability to work a flexible schedule including nights and weekends.