Assistant Store Manager – Front End & Administration

Snow's Family Market; Wisconsin; On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Premium pay

Paid vacation

Health insurance options

Flexible scheduling

Advancement opportunities

Retention bonus

Job summary

Snow’s Family Market in Mercer, Wisconsin is seeking an Assistant Store Manager – Front End & Administration to lead front-end operations and oversee essential admin tasks. The role combines cashiering oversight with office responsibilities, ensuring smooth checkout and excellent customer service.

Pay ranges from $17 to $20 per hour with full-time and part-time opportunities. The position offers opportunities for growth, training new cashiers, onboarding, and contributing to store efficiency and

Qualifications

• Retail or customer service supervisory or office experience preferred.
• Strong communication, organization, and customer service skills.
• Dependable, punctual, and able to take initiative.
• Comfortable directing and supporting other employees.
• Able to multitask and balance customer-facing, administrative, and supervisory duties.
• Proficient with basic computer and office tasks.
• Willing to work weekends and holidays.
• Ability to work independently and as part of a team.

Responsibilities

• Coordinate front-end staffing, breaks, and daily assignments.
• Ensure prompt, friendly, and efficient service at checkout.
• Supervise and support front-end employees throughout shifts.
• Assist with registers and customer service during peak times.
• Handle customer service issues and basic cash-office tasks.
• Train new cashiers and monitor staff performance.
• Assist with new-hire paperwork and onboarding.
• Maintain front-end records and paperwork.
• Answer phones and handle inquiries; assist with basic office work.
• Assist with pricing, signage, and store communications.
• Support management with special projects and admin tasks.
• Keep front-end areas clean, organized, and stocked.
• Support other store departments as needed.

Skills

Communication

Organization

Customer service

Dependable

Punctual

Leadership

Multitasking

Decision making

Office skills

Teamwork

Flex schedule

Job description

Assistant Store Manager – Front End & Administration

Snow’s Family Market – Mercer, Wisconsin

Pay: $17–$20 per hour, depending on experience
Full‑time or Part‑time Opportunities Available

Snow’s Family Market is looking for a dependable, customer-focused individual to join our team as an Assistant Store Manager – Front End & Administration.

The primary focus of this position is helping manage the front end of the store by coordinating staff, maintaining strong customer service, and keeping checkout operations running smoothly. This is a hands‑on leadership role, so some cashiering and direct customer service are part of the job, but the position also includes meaningful administrative and office responsibilities.

What You’ll Do

• Coordinate front‑end staffing, breaks, and daily assignments.
• Help ensure customers receive prompt, friendly, and efficient service.
• Supervise, support, and assist front‑end employees throughout the shift.
• Step in on registers or assist customers when traffic or staffing needs require it.
• Handle customer service issues and basic cash‑office responsibilities.
• Train new cashiers and help monitor employee performance.
• Assist with new‑hire paperwork and employee onboarding.
• Maintain employee records, forms, and front‑end paperwork.
• Answer phones, handle customer inquiries, and assist with basic office work.
• Help maintain pricing, signage, and other store communications.
• Assist management with special projects and routine administrative work.
• Help maintain clean, organized, and well‑supplied front‑end areas.
• Assist elsewhere in the store when business needs require it.

What We’re Looking For

• Previous retail, customer service, supervisory, or office experience preferred.
• Strong communication, organization, and customer service skills.
• Dependable, punctual, and able to take initiative.
• Comfortable providing direction and support to other employees.
• Able to balance customer‑facing, administrative, and supervisory responsibilities.
• Ability to multitask and make sound decisions in a busy retail environment.
• Basic computer and office skills.
• Ability to work independently and as part of a team.
• Availability to work a flexible schedule, including weekends and holidays.

Full‑Time & Part‑Time Opportunities

We are open to both full‑time and part‑time applicants.

Full‑time positions are generally scheduled approximately 36–40 hours per week. Part‑time schedules may vary based on availability, experience, and store needs.

Full‑Time Benefits

Eligible full‑time employees receive a range of additional benefits, including:

• Premium Pay: Earn an additional $2.00 per hour for Sunday and holiday shifts.
• Time Off Benefits: Paid holiday benefits are available based on store policy and eligibility requirements, plus 1 full week of paid vacation after 1 year of employment.
• Health & Security: Flexible supplemental insurance plan options are available.
• Flexible Scheduling & Steady Hours: Consistent year‑round employment with scheduling flexibility.
• Advancement Opportunities: Opportunities to take on additional responsibilities and grow within store management.
• Retention Bonus: Eligible full‑time employees may earn up to $2,000 in performance‑based retention bonuses.

Why Work at Snow’s?

Snow’s Family Market is a locally owned and operated grocery store that has served Mercer and the surrounding Northwoods community for more than 30 years.

We value dependable employees who are willing to help where needed, take pride in good customer service, and work together to keep the store running smoothly.

This position is a good fit for someone who enjoys working with people, taking on leadership responsibility, and balancing hands‑on retail work with administrative duties.