Assistant Store Manager - Fast-Paced Retail Leader

Old Navy; Huntersville (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Old Navy in Huntersville, NC is seeking an Assistant Manager for a full-time, on-site role. You will support daily store operations, lead a team focused on delivering exceptional customer experiences, and drive visual merchandising standards.

The role involves coaching staff, monitoring performance, scheduling, inventory support, and promoting a safe, inclusive environment while aligning with brand and promotional strategies.

Qualifications

• Experience in retail store operations with focus on customer service.
• Proven ability to coach, motivate, and develop team members.
• Understanding of sales KPIs and visual merchandising standards.
• Strong communication and collaboration across all levels of staff.
• Familiarity with basic retail software and POS systems.
• Ability to work a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Coach and develop team members to deliver exceptional customer experiences.
• Assist with staffing, scheduling, and task delegation to ensure smooth store operations.
• Monitor performance against KPIs and provide feedback to drive improvements.
• Maintain visual merchandising standards and implement promotional strategies.
• Promote a safe, inclusive, and friendly work environment.

Skills

Retail operations

Team leadership

Sales & merchandising

KPIs & analytics

Communication

POS systems

Scheduling

Customer service

Education

High school diploma or equivalent

Business-related coursework or degree (beneficial)

Tools

Retail POS systems

Job description

Old Navy in Huntersville, NC is seeking an Assistant Manager for a full-time, on-site role. You will support daily store operations, lead a team focused on delivering exceptional customer experiences, and drive visual merchandising standards.

The role involves coaching staff, monitoring performance, scheduling, inventory support, and promoting a safe, inclusive environment while aligning with brand and promotional strategies.