Assistant Store Leader

Old Navy; Wilmington (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

401(k) with company match

Employee stock purchase plan

Job summary

Old Navy in Wilmington, NC is seeking an Assistant Manager to set the tone for the store and lead the team in delivering a best-in-class customer experience. You will drive profitable sales growth through customer and product operations, merchandising, and talent development, in collaboration with the General Manager and Assistant GM.

You will coach Leads, Experts and Brand Associates to build a high performing team, execute the store strategy, and ensure standards, omni-channel integration, and

Qualifications

• A current or former retail employee with 1-3 years of retail management experience.
• A high school graduate or equivalent.
• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• Passionate about retail and thrive in a fastpaced environment.
• Driven by metrics to deliver results to meet business goals.
• Able to utilize retail technology.
• Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
• Ability to travel as required.

Responsibilities

• Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
• Recruit, hire and develop highly productive Brand Associate and Expert teams.
• Own assigned area of responsibility.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Ensure consistent execution of standard operating procedures.
• Represent the brand and understand the competition and retail landscape.
• Promote community involvement.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Skills

Retail management

Customer service

Team leadership

Communication

Sales driven

Education

High school diploma or equivalent

Job description

Old Navy in Wilmington, NC is seeking an Assistant Manager to set the tone for the store and lead the team in delivering a best-in-class customer experience. You will drive profitable sales growth through customer and product operations, merchandising, and talent development, in collaboration with the General Manager and Assistant GM.

You will coach Leads, Experts and Brand Associates to build a high performing team, execute the store strategy, and ensure standards, omni-channel integration, and