Assistant Store Manager - Elevate Customer Experience

Lids; Williamsburg (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee discounts

Career development

Training programs

Early wage access

Job summary

Lids is seeking an Assistant Store Manager in the United States to lead daily store operations, drive sales, and coach a team to deliver exceptional customer service. The role focuses on achieving store KPIs, managing staffing, and upholding merchandising and brand standards.

The position offers opportunities for career development, in-store training, and employee discounts as part of a collaborative, fast-paced retail environment.

Qualifications

• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Established ability to produce sales results while minimizing loss.
• Ability to work unsupervised.

Responsibilities

• Lead store operations to achieve KPIs and deliver exceptional customer service.
• Schedule staff and manage daily store performance.
• Ensure merchandising, pricing and visual guidelines are followed.
• Maintain cash controls, opening/closing procedures and store safety.

Skills

Interpersonal skills

Sales results

Independent work

Tools

MPOS

Lids Custom

Job description

Lids is seeking an Assistant Store Manager in the United States to lead daily store operations, drive sales, and coach a team to deliver exceptional customer service. The role focuses on achieving store KPIs, managing staffing, and upholding merchandising and brand standards.

The position offers opportunities for career development, in-store training, and employee discounts as part of a collaborative, fast-paced retail environment.