Assistant Store Manager: Drive Sales & Lead a Winning Team

Cole Haan; Boston (MA); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Medical Insurance

Employee discount

401k match

Job summary

Cole Haan in Boston, MA seeks an Assistant Store Manager to help drive sales and profitability while fostering a positive team culture. You will implement strategic direction, coach staff, recruit and train, manage operations, and ensure superior customer service and visual standards.

The role requires strong leadership, retail experience, and flexibility to work varied shifts, including nights and weekends. Medical benefits, 401k, and employee discounts are offered.

Qualifications

• Full-Time Position
• College degree preferred or related field experience
• Candidates must be at least 18 years of age
• Retail management experience preferred
• Must have open availability and the ability to work a flexible schedule to meet the demands of a retail business
• Must have an independent work ethic, time management skills, and personal accountability
• Knowledge in driving sales, business acumen, customer service, merchandising, inventory control, and loss prevention
• Demonstrated ability to lead a team to coordinate operational tasks, including receiving shipment and maintain store cleanliness
• Able to coordinate and manage a team to accomplish multiple tasks in a fast-paced environment
• Knowledge in staffing, coaching, counseling, training, and development
• Demonstrated ability to support a team-oriented environment
• Able to effectively communicate in verbal and written English
• Strong computer skills including POS Systems and Microsoft Office
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time
• Ability to lift, push, and pull up to 25-50 pounds occasionally

Responsibilities

• Assist in directing all in-store activities to achieve sales and profitability targets
• Support implementation of strategic direction to achieve objectives
• Coach and develop staff to meet goals
• Recruit, hire, training, and build a talent pipeline
• Address performance issues using company tools
• Deliver extraordinary customer service through the store team
• Maintain visual merchandising standards
• Communicate customer, market, and product feedback
• Achieve operational objectives including loss prevention, health and safety
• Ensure compliance with company policies and procedures

Skills

Retail management

Customer service

Time management

Leadership

English communication

POS systems

Microsoft Office

Education

College degree preferred

Tools

POS Systems

Microsoft Office

Job description

Cole Haan in Boston, MA seeks an Assistant Store Manager to help drive sales and profitability while fostering a positive team culture. You will implement strategic direction, coach staff, recruit and train, manage operations, and ensure superior customer service and visual standards.

The role requires strong leadership, retail experience, and flexibility to work varied shifts, including nights and weekends. Medical benefits, 401k, and employee discounts are offered.