Assistant Store Manager - Customer Experience & Ops

Dollar Tree Stores INC; Town of Auburndale (WI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Auburndale, FL is seeking an Assistant Store Manager to help run day-to-day store operations, deliver excellent customer service, and develop a high-performing team. You will assist with merchandising, inventory, and opening/closing procedures while ensuring a safe, clean, and welcoming environment.

The role requires strong communication, organizational, and problem-solving skills, and prior retail supervision is preferred.

Qualifications

• High school diploma or equivalent preferred.
• Store management experience in retail, grocery, or drug store environment preferred.
• Must be able to lift up to 55 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment required.
• Exceptional customer service, organizational, and communication skills required.
• Strong problem solving and decision-making skills required.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize, and transfer merchandise from delivery truck to stockroom to sales floor; maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process directives and communications related to store activities.
• Maintain promotional fixtures and displays for effectiveness.
• Assist in ordering merchandise, processing damaged merchandise, payroll/scheduling/cash handling, and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure store assets, including cash.
• Adhere to safety policies and ensure staff compliance.
• Help Store Manager supervise, train, and develop store associates.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness of the store, rest rooms, floors, and common areas.
• Other duties as assigned.

Skills

Communication skills

Interpersonal skills

Written skills

Team environment

Customer service

Organization

Problem solving

Decision making

Education

High school diploma

Job description

Dollar Tree in Auburndale, FL is seeking an Assistant Store Manager to help run day-to-day store operations, deliver excellent customer service, and develop a high-performing team. You will assist with merchandising, inventory, and opening/closing procedures while ensuring a safe, clean, and welcoming environment.

The role requires strong communication, organizational, and problem-solving skills, and prior retail supervision is preferred.