Assistant Store Manager: Customer Experience & Ops

Dollar General; Stuart Township (IA); On-site; USD 38,000 - 48,000; Full time

Job summary

Dollar General is seeking an Assistant Store Manager to support store operations and drive customer satisfaction. You will oversee staff, assist with merchandising, and ensure cash controls while maintaining a clean, organized store.

The role requires prior retail and some supervisory experience, with responsibilities spanning scheduling, training, inventory, and deposits. A proactive, detail-oriented candidate thrives in a fast-paced, customer-focused environment.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.
• Ability to read and interpret documents such as safety rules and operating instructions.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service

Communication

Problem solving

Organization

Cash handling

Cash register

Math skills

Scheduling

Inventory knowledge

Safety compliance

Education

High school diploma or equivalent

Job description

Dollar General is seeking an Assistant Store Manager to support store operations and drive customer satisfaction. You will oversee staff, assist with merchandising, and ensure cash controls while maintaining a clean, organized store.

The role requires prior retail and some supervisory experience, with responsibilities spanning scheduling, training, inventory, and deposits. A proactive, detail-oriented candidate thrives in a fast-paced, customer-focused environment.