Assistant Store Manager — Customer Experience & Ops

Family Dollar; Lancaster (OH); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Lancaster, OH is seeking an Assistant Store Manager to help with store operations, customer service and team development. The role includes opening/closing duties, merchandising, inventory, scheduling, and loss prevention.

The position emphasizes strong communication, a high-energy team environment, and exceptional customer service. Includes benefits such as EAP, retirement plans and educational support, with a part-time schedule at this location.

Qualifications

• High school diploma or equivalent is preferred.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs and perform physical duties.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment and provide customer service.
• Strong problem solving and decision-making skills are required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain promotional fixtures and displays for store-fronts.
• Assist in ordering merchandise, processing damaged merchandise, record keeping, and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies including safety guidelines and ensure staff follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Keep store clean, restocked bathrooms, floors swept/mopped, trash removed, and areas neat.
• Other duties as assigned.

Skills

Communication

Interpersonal

Written skills

Team environment

Problem solving

Decision making

Education

High school diploma or equivalent

Job description

Family Dollar in Lancaster, OH is seeking an Assistant Store Manager to help with store operations, customer service and team development. The role includes opening/closing duties, merchandising, inventory, scheduling, and loss prevention.

The position emphasizes strong communication, a high-energy team environment, and exceptional customer service. Includes benefits such as EAP, retirement plans and educational support, with a part-time schedule at this location.