Assistant Store Manager — Customer Experience & Ops

Dollar Tree, Inc.; City of Niagara Falls (NY); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Niagara Falls, NY is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily store activities, help customers, and coordinate merchandise flow from delivery to floor.

The role involves opening/closing procedures, payroll/scheduling tasks, and maintaining displays and store cleanliness. Strong communication and customer service skills are essential.

Qualifications

• High school diploma or equivalent preferred.
• Store management experience in retail, grocery, or drug store environment preferred.
• Must be able to lift up to 55 lbs. and perform physical tasks as needed.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment.
• Exceptional customer service, organizational, and problem-solving skills required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns they may have.
• Organize and transfer merchandise from delivery truck to stockroom to sales floor; maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain promotional effectiveness of store fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record-keeping (payroll, scheduling, cash deposits).
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all store assets, including store cash.
• Adhere to policies and safety guidelines; ensure staff follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Maintain a clean, safe, and friendly environment for customers and staff.
• Keep bathrooms clean and restock supplies; ensure areas are neat and presentable.
• Other duties as assigned.

Skills

Customer service

Team development

Communication skills

Interpersonal skills

Written skills

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Niagara Falls, NY is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily store activities, help customers, and coordinate merchandise flow from delivery to floor.

The role involves opening/closing procedures, payroll/scheduling tasks, and maintaining displays and store cleanliness. Strong communication and customer service skills are essential.