Assistant Store Manager: Customer Experience Leader

O'Reilly Auto Parts; McDonough (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive wages

401k with company contributions

Medical, Dental, Vision insurance

Job summary

O'Reilly Auto Parts in McDonough, GA is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, and store operations. This role involves leading team members, ensuring store appearance, and stepping in during absences or opposing shifts.

The ideal candidate will have experience in retail supervision and a willingness to develop in certifications such as Sales Specialist Training, Assistant Manager Certification, RSS, and ASE where applicable.

Qualifications

• Experience in retail supervision or store operations.
• Bilingual abilities preferred (Spanish).
• Strong leadership and coaching skills.

Responsibilities

• Assist the Store Manager in sales, customer service, and store operations.
• Lead the store team to deliver excellent customer service.
• Coordinate staffing during peak hours and manage work schedules.
• Assist in hiring, interviewing, and training of team members.
• Ensure transactions, returns, and exchanges are handled efficiently and accurately.
• Maintain store appearance, signage, and merchandising.
• Perform opening/closing duties and safeguard deposits.

Skills

Bilingual (Spanish)

Education

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Certified Parts Professional Certification

ASE Certification

Job description

O'Reilly Auto Parts in McDonough, GA is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, and store operations. This role involves leading team members, ensuring store appearance, and stepping in during absences or opposing shifts.

The ideal candidate will have experience in retail supervision and a willingness to develop in certifications such as Sales Specialist Training, Assistant Manager Certification, RSS, and ASE where applicable.