Assistant Store Manager - Customer Experience Lead

Family Dollar; Allentown (Lehigh County); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Allentown, PA is seeking an Assistant Store Manager to help run daily store operations, deliver strong customer service, and develop team performance. You will assist with merchandising, cash handling, scheduling, and ensuring store standards, safety, and loss prevention while supporting store leadership to drive results.

Responsibilities include supervising staff, organizing merchandise flow, opening/closing duties, and maintaining a welcoming, safe store environment consistent

Qualifications

• Candidate should have strong customer service orientation and retail operations understanding.
• Experience in supervising store staff, merchandising, and cash handling.
• Ability to train and develop store associates and uphold safety standards.

Responsibilities

• Assist with daily store operations and supervision of staff.
• Deliver excellent customer service and resolve questions or concerns.
• Organize merchandise flow from delivery to floor and maintain displays.
• Open/close procedures, payroll and scheduling tasks, and loss prevention.
• Ensure store compliance with policies, safety guidelines, and company procedures.

Skills

High school diploma

Retail store management

Customer service excellence

Strong communication

Team leadership

Safety and compliance

Physical stamina

Education

High school diploma or equivalent

Job description

Family Dollar in Allentown, PA is seeking an Assistant Store Manager to help run daily store operations, deliver strong customer service, and develop team performance. You will assist with merchandising, cash handling, scheduling, and ensuring store standards, safety, and loss prevention while supporting store leadership to drive results.

Responsibilities include supervising staff, organizing merchandise flow, opening/closing duties, and maintaining a welcoming, safe store environment consistent