Assistant Store Manager: Caring Retail Leader, Flexible Hours

Norman'S Gift Shops, Inc.; Wilkes-Barre (Luzerne County); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Flexible Schedule

Vacation/Sick Pay

Medical & Dental Insurance

Life Insurance

401K Plan

35% shopping discount

Incentive contests

Job summary

Norman’s Gift Shops, Inc. is seeking an Assistant Store Manager for our new Arena Hub Plaza location in Wilkes-Barre, PA opening mid to late November 2026. You will lead a caring team, support the Store Manager, and drive sales while ensuring superb customer service.

We value initiative, teamwork, and flexibility. Responsibilities include staff development, event planning, merchandising, and operations. Eligible candidates enjoy a strong benefits package and employee ownership culture.

Qualifications

• High School diploma or GED or higher.
• Retail supervisory experience of 1 year or more.
• Customer service experience of 1 year or more.
• Ability to work a flexible schedule including events, holidays, evenings and weekends.

Responsibilities

• Assist Store Manager in managing store operations and event planning.
• Lead, train, and develop staff on products and processes.
• Ensure customer care, drive sales, and maintain merchandising standards.
• Operate point-of-sale system accurately and manage inventory control.
• Support promotional activities and daily store routines.

Skills

Customer service

Retail supervisory experience

Team collaboration

Flexible schedule

Education

High School diploma or GED

Tools

POS software

Job description

Norman’s Gift Shops, Inc. is seeking an Assistant Store Manager for our new Arena Hub Plaza location in Wilkes-Barre, PA opening mid to late November 2026. You will lead a caring team, support the Store Manager, and drive sales while ensuring superb customer service.

We value initiative, teamwork, and flexibility. Responsibilities include staff development, event planning, merchandising, and operations. Eligible candidates enjoy a strong benefits package and employee ownership culture.