Assistant Store Manager — Automotive Service Lead

Jiffy Lube; Milford (MA); On-site; USD 26,000 - 29,000; Full time

Job summary

Jiffy Lube in Milford, MA is hiring an Assistant Store Manager to support daily store operations and lead a team. You will focus on outstanding customer service, inventory control, cash handling, and labor optimization to maximize store performance.

The role requires 0–2 years of people management and 1–2 years in automotive/quick lube, with a valid U.S. driver’s license and strong communication skills. This full-time position may involve longer hours and weekend shifts.

Qualifications

• 0–2 years of experience managing employees.
• 1–2 years of automotive/quick lube experience required.
• Valid U.S. driver's license.
• Excellent interpersonal and communication skills.
• Succeeds in a team environment and works well with others.
• Passion for automotive repair and maintenance.

Responsibilities

• Train and supervise employees to ensure effective performance and development.
• Represent Jiffy Lube with professionalism and exceptional service.
• Consistently exceed customer service expectations through proactive engagement.
• Enforce company policies related to safety, attendance, personal behavior, and other guidelines.
• Ensure adherence to OSHA and environmental regulations.
• Stay informed about current sales performance and targets.
• Address and resolve customer complaints and warranty issues in line with company standards.
• Complete all required computer-based and on-the-job training as needed.
• Manage customer flow to enhance service efficiency and reduce wait times.
• Generate sales for the store and revenue for the company.
• Order, receive, and audit inventory to maintain optimal stock levels and control.
• Communicate effectively with employees, leadership, and the HR team to address issues promptly.
• Attend monthly manager meetings and lead monthly store safety meetings to update staff on important topics.
• Perform additional duties as assigned to support overall store operations.

Skills

Experience managing employees

Automotive/quick lube experience

Valid U.S. driver's license

Excellent interpersonal and沟 mmuni c a

Job description

Jiffy Lube in Milford, MA is hiring an Assistant Store Manager to support daily store operations and lead a team. You will focus on outstanding customer service, inventory control, cash handling, and labor optimization to maximize store performance.

The role requires 0–2 years of people management and 1–2 years in automotive/quick lube, with a valid U.S. driver’s license and strong communication skills. This full-time position may involve longer hours and weekend shifts.