Assistant Store Manager - Account Retention and Leadership

Majik Rent To Own; Upper Leacock Township (PA); On-site; USD 51,577,000 - 80,231,000; Full time

Benefits offered by this job

3 Weeks PTO + Paid Holidays

Medical, Dental, Vision

401(k) Match

Weekly Pay

Employee Discounts

Career Growth Opportunities

Bonus Potential

Vehicle/Home Purchase Reimbursement

Job summary

Majik Rent To Own is hiring for a store leadership role in Pennsylvania. You will support the Store Manager to drive overall store performance, lead daily operations across sales and service, and coach a small team to meet retention and collections goals.

The position emphasizes hands-on leadership, accountability, and a focus on improving results through data-driven actions. Compensation includes weekly pay, bonuses, and full benefits.

Qualifications

• 1+ year of leadership or supervisory experience preferred.
• Retail, collections, or customer service background preferred.
• Strong leadership, communication, and problem-solving skills.
• Ability to manage multiple priorities and performance expectations.
• Valid driver’s license with insurable driving record.
• Ability to lift up to 25 lbs (assistance for heavier items).

Responsibilities

• Support the Store Manager in driving overall store performance.
• Lead daily operations across sales, account retention, and service.
• Coach and hold team members accountable to expectations.
• Review reports and act on opportunities to improve results.
• Oversee customer accounts and follow up on past-due balances.
• Guide team on retention and collection strategies.
• Review payment histories and support action plans.
• Ensure accurate documentation of interactions and payments.
• Coordinate field visits and delivery schedules; maintain store standards.

Skills

Leadership

Customer service

Communication

Problem-solving

Time management

Job description

Description

4x Best Places to Work in PA (2022–2025)

¡Ahora contratando! Se habla español

Looking for more than just a job?

At Majik, you’ll build real relationships, earn bonuses, and grow your career.

No rent-to-own experience? No problem — we train you.

I enjoy working at Majik because I get to help people solve problems every single day, turning challenging issues into solutions that make a real difference - Donae

Who We Are

We Serve Others

We Do What It Takes

We Own It

We’re passionate about helping employees grow and delivering great customer experiences!

Pay + Perks

• Starting at $18+/hour & Monthly Bonus Potential


• 3 Weeks PTO + Paid Holidays


• Medical, Dental, Vision + 401(k) Match


• Employee Discounts + Loyalty Rewards


• Career Growth Opportunities (we promote from within)


• Weekly Pay


• Reimbursement Toward Home & Vehicle Purchase (after 1 year)


• Bilingual candidates may earn additional pay!


• ...and so much more!

Who Succeeds in This Role

• Takes ownership of results and account performance


• Leads by example while staying hands-on


• Comfortable managing customers, collections, and team accountability


• Handles tough conversations professionally


• Driven by goals, metrics, and continuous improvement

What You’ll Do

• Support the Store Manager in driving overall store performance


• Lead daily operations across sales, account retention, and service


• Coach and hold team members accountable to expectations


• Review reports and act on opportunities to improve results


• Oversee customer accounts and follow up on past-due balances


• Guide team on retention and collection strategies


• Review payment histories and support action plans


• Ensure accurate documentation of interactions and payments


• Coordinate field visits and delivery schedulesMaintain store standards (inventory, merchandising, cleanliness)


• Step in to lead the store when needed

Leadership Responsibilities

• Supervise and support a small team (1–3 employees)


• Assign tasks, provide coaching, and follow up on results


• Train team members on sales, service, and retention best practices

Requirements

What We’re Looking For

• 1+ year of leadership or supervisory experience preferred


• Retail, collections, or customer service background preferred


• Strong leadership, communication, and problem‑solving skills


• Ability to manage multiple priorities and performance expectations


• Valid driver’s license with insurable driving record


• Ability to lift up to 25 lbs (assistance for heavier items)

Schedule

Full‑time (40 hours/week), 5‑day workweek

Monday–Friday: 10am–7pm, Saturday: 10am–6pm (required), Sunday: Closed

Additional Information

Blue Ocean Brands does not conduct routine pre‑employment drug testing but may require testing in cases such as reasonable suspicion, workplace accidents, or as required by law