Assistant Store Manager - Account Retention and Leadership

Majik Rent To Own; Berwick (Columbia County); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Starting at $18+/hour & Monthly Bonus潜

3 Weeks PTO + Paid Holidays

Medical, Dental, Vision + 401(k) Match

Employee Discounts + Loyalty Rewards

Career Growth Opportunities (we promo)

Weekly Pay

Reimbursement Toward Home & Vehicle

Bilingual pay premium

...and so much more!

Job summary

Majik Rent To Own is hiring a Store Leader to drive performance in a people-focused, bilingual environment. The role supports the Store Manager across daily operations, sales, retention, and service, with hands-on leadership of a small team.

This position offers starting pay of $18+ per hour with weekly pay, a monthly bonus potential, generous PTO, medical/dental/vision, and a 401(k) match. Training provided; growth from within encouraged.

Qualifications

• 1+ year of leadership or supervisory experience preferred.
• Retail, collections, or customer service background preferred.
• Strong leadership, communication, and problem-solving skills.

Responsibilities

• Support the Store Manager in driving overall store performance.
• Lead daily operations across sales, account retention, and service.
• Coach and hold team members accountable to expectations.
• Review reports and act on opportunities to improve results.
• Oversee customer accounts and follow up on past-due balances.
• Guide team on retention and collection strategies.
• Review payment histories and support action plans.
• Ensure accurate documentation of interactions and payments.
• Coordinate field visits and delivery schedules.
• Maintain store standards (inventory, merchandising, cleanliness).
• Step in to lead the store when needed.
• Supervise and support a small team (1-3 employees).
• Assign tasks, provide coaching, and follow up on results.
• Train team members on sales, service, and retention best practices.

Skills

Leadership

Customer service

Communication

Problem-solving

Retail

Job description

Description

4x Best Places to Work in PA (2022-2025)

Ahora contratando! Se habla español

Looking for more than just a job?

At Majik, you'll build real relationships, earn bonuses, and grow your career.

No rent-to-own experience? No problem — we train you.

"I enjoy working at Majik because I get to help people solve problems every single day, turning challenging issues into solutions that make a real difference" - Donae

Who We Are

We Serve Others

We Do What It Takes

We Own It

We're passionate about helping employees grow and delivering great customer experiences!

Pay + Perks

• Starting at $18+/hour & Monthly Bonus Potential
• 3 Weeks PTO + Paid Holidays
• Medical, Dental, Vision + 401(k) Match
• Employee Discounts + Loyalty Rewards
• Career Growth Opportunities (we promote from within)
• Weekly Pay
• Reimbursement Toward Home & Vehicle Purchase (after 1 year)
• Bilingual candidates may earn additional pay!
• ...and so much more!

Who Succeeds in This Role

• Takes ownership of results and account performance
• Leads by example while staying hands-on
• Comfortable managing customers, collections, and team accountability
• Handles tough conversations professionally
• Driven by goals, metrics, and continuous improvement

What You’ll Do

• Support the Store Manager in driving overall store performance
• Lead daily operations across sales, account retention, and service
• Coach and hold team members accountable to expectations
• Review reports and act on opportunities to improve results
• Oversee customer accounts and follow up on past-due balances
• Guide team on retention and collection strategies
• Review payment histories and support action plans
• Ensure accurate documentation of interactions and payments
• Coordinate field visits and delivery schedules
• Maintain store standards (inventory, merchandising, cleanliness)
• Step in to lead the store when needed

Leadership Responsibilities

• Supervise and support a small team (1-3 employees)
• Assign tasks, provide coaching, and follow up on results
• Train team members on sales, service, and retention best practices

Requirements

What We're Looking For

• 1+ year of leadership or supervisory experience preferred
• Retail, collections, or customer service background preferred
• Strong leadership, communication, and problem-solving skills
• Ability to manage multiple priorities and performance expectations
• Valid driver's license with insurable driving record
• Ability to lift up to 25 lbs (assistance for heavier items)

Schedule

Full-time (40 hours/week), 5-day workweek

Monday-Friday: 10am-7pm, Saturday: 10am-6pm (required), Sunday: Closed

Additional Information

Blue Ocean Brands does not conduct routine pre-employment drug testing but may require testing in cases such as reasonable suspicion, workplace accidents, or as required by law