Assistant Store Manager

Once Upon A Child Timonium; Timonium (MD); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Employee discounts

Paid time off

Job summary

A leading children's resale franchise in Timonium seeks a high-energy leader to drive sales and develop a team. The role involves managing operations, ensuring exceptional customer experiences, and maintaining a vibrant store environment. Candidates should have over 3 years of retail experience and 2 years in a supervisory role. This position offers growth opportunities towards a Store Manager role. Benefits include competitive pay, performance incentives, and a supportive team culture.

Qualifications

• 3+ years retail or customer-facing experience.
• 2+ years leadership or supervisory experience.
• Proven ability to coach and develop a team.

Responsibilities

• Lead shifts, drive performance, and own outcomes.
• Coach and develop a team of 8–15 associates.
• Own daily operations: opening/closing, cash handling.

Skills

Leadership

Communication

Customer service

Decision-making

Team development

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Employee discounts
• Paid time off

Do you love kids’ fashion, great deals, and creating a fun shopping experience? Join Once Upon A Child, North America’s #1 children’s resale franchise, where we make style affordable and sustainable for families every day.

🚀Run the Floor. Lead the Team. Drive Results.

We’re looking for a high-energy leader who wants to run a store like it’s their own—driving sales, developing a team, and creating an exceptional experience for families in a fast-paced resale environment.

At Once Upon A Child, this is not traditional retail. Our inventory changes daily, our customers both shop and sell to us, and no two days look the same. If you thrive on momentum, decision-making, and leading from the front, this role is built for you.

This position is a true leadership role, partnering closely with the General Manager and serving as the person who sets the tone, pace, and performance of the store.

💼Why High Performers Choose Us

• Competitive hourly pay + performance-based incentives
• $250 Shopping Spree Bonus after 90 days (20+ hrs/week)
• Weekly pay
• 30%+ employee discount
• Paid time off, sick leave, and holidays
• Medical reimbursement stipend + 401(k) eligibility
• Paid training + leadership development
• A fast-moving, team-first environment where your impact is visible daily

🎯What Winning Looks Like in This Role

You are not here to “assist”—you are here to lead shifts, drive performance, and own outcomes.

You will:

• Take full ownership of your shifts—leading the team, making decisions, and driving results
• Hit daily and weekly sales and performance targets
• Coach and develop a team of 8–15 associates to deliver fast, friendly service
• Maintain a full, clean, and highly shoppable sales floor at all times
• Execute product drops, promotions, and merchandising strategies with urgency
• Keep the buy counter running efficiently while ensuring strong inventory flow
• Step in wherever needed—you set the standard for the team

🧠Leadership & Team Development

• Build a culture of accountability, energy, and results
• Coach in real-time—recognize wins and address performance gaps quickly
• Support hiring, training, and developing future leaders
• Lead by example—your pace becomes the store’s pace

🛠Operations & Execution

• Own daily operations: opening/closing, cash handling, scheduling support
• Evaluate incoming product with confidence and consistency
• Ensure strong merchandising and inventory flow at all times
• Maintain a clean, organized, and efficient store environment

🚫This Role Is NOT for Everyone

• Prefer slow-paced or highly structured environments
• Avoid holding team members accountable
• Struggle with multitasking or making decisions under pressure
• Want a “clock in / clock out” type of job

✅ Who Thrives Here

• Takes ownership and acts without being told
• Leads with confidence and communicates clearly
• Loves fast-paced environments where every day is different
• Is motivated by results—sales, team performance, and growth
• Wants to grow into a Store Manager role

📋 Qualifications

• 3+ years retail or customer-facing experience
• 2+ years leadership or supervisory experience
• Proven ability to coach and develop a team
• Strong communication and decision-making skills
• Comfortable handling cash and store operations
• Flexible schedule (weekends and some holidays required)
• Ability to stand, move, and lift up to 40 lbs

📈Growth Opportunity

This role is designed as a stepping stone to Store Manager for high performers. If you prove you can lead people and drive results, there is real opportunity to grow.