Assistant Store Manager

Carters Inc.; Salinas (CA); On-site; USD 30,307 - 38,572; Full time

Benefits offered by this job

Health benefits

Mental health benefits

30% employee discount

Referral bonuses

Paid time off

Holidays

Parental leave

Adoption assistance

Charitable matching gifts

Development programs

Job summary

Carter’s is seeking an Assistant Store Manager in Salinas, CA. This role focuses on guiding the sales floor with a strong customer-centric approach while supporting store operations and team development.

You will help lead merchandising, promotions, and daily KPIs in a fast-paced retail environment. Ideal candidates bring at least 1 year of retail management experience, strong communication skills, and proficiency with Outlook and Excel.

Qualifications

• Minimum of 1 year of retail or related management experience.
• A high school diploma or GED.
• A positive and solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• Demonstrated leadership, supervisory, and customer engagement skills.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Coach others to success while modeling service standards and omnichannel experience.
• Analyze business performance and drive KPIs with the team to improve results.
• Build customer loyalty through company-sponsored programs, including credit.
• Assist the Store Manager in recruiting, hiring, training, and developing store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report completion of tasks and financial results using company tools.
• Partner with the Store Manager to plan merchandising standards, promotions, markdowns, and product placement.
• Reduce loss through consistent customer service, education, and operational controls.

Skills

Leadership

Customer engagement

Communication

Tech skills

Retail management

Education

High school diploma or GED

Job description

Overview

As an Assistant Store Manager, you will be the first face of the brand for growing families, welcoming new parents and grandparents, introducing them to our baby essentials, and supporting them throughout their parenting journey.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omnichannel experience while coaching others to success.
• Analyze business performance and take necessary action to improve results, communicating and driving key performance indicators (KPIs) with the team.
• Build customer loyalty through company-sponsored programs, including credit.
• Assist the Store Manager in recruiting, hiring, training, and developing store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report completion of tasks and financial results utilizing company tools.
• Partner with the Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
• Reduce loss through consistent customer service, education, and operational controls.

Qualifications

• A positive and solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• Demonstrated leadership, supervisory, and customer engagement skills.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).
• Minimum of 1 year of retail or related management experience.
• A high school diploma or GED.

Physical Requirements

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods of time; climb up and down a ladder.
• Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week.

Benefits

Health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, paid time off, holidays, parental leave, adoption assistance, charitable matching gifts, and many development programs.

Salary

Compensation for this position ranges from $22.00 - $28.25 per hour based on experience and location.

EEO Statement

Carter’s is an Equal Opportunity and affirmative action employer. (Minority/Female/Disability/Veteran). Additionally, Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Application Process

Applications will be accepted until at least 7 days after the posting date. Carter's does not use AI to make any decision in our hiring process.