Assistant Store Manager

Carter's Inc.; West Valley City (UT); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health benefits

30% discount on brands

Paid time off

Tuition-free education

Job summary

Carter's Inc. is seeking an Assistant Store Manager in West Valley City, Utah. You will represent the brand for families, assisting new parents and customers with baby essentials. Your role will involve managing workforce performance and creating a welcoming atmosphere while supporting the Store Manager in team development.

The ideal candidate should bring 1+ years of retail management experience, excellent communication skills, and a positive mindset. Benefits include health plans, discounts, and opportunities for growth.

Qualifications

• Minimum of 1 year of retail or related management experience.

Responsibilities

• Execute workforce management focusing on customer service.
• Foster an inclusive environment for employees and customers.
• Analyze business performance and communicate KPIs with the team.
• Assist in recruiting, hiring, training, and team development.

Skills

Positive and solutions-oriented mindset

Effective verbal and written communication skills

Demonstrated leadership and supervisory skills

Customer engagement skills

Proficient in computer skills

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

Job Overview

As an Assistant Store Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey.

Key Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits
• Foster a positive, safe, and inclusive environment for employees and customers
• Consistently model service standards and omnichannel experience while coaching others to success
• Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team
• Build customer loyalty through Company sponsored programs, including credit
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team
• Recognize exceptional performance and redirect employees when needed
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement
• Reduce loss through a consistent level of customer service, education, and operational controls

Qualifications

• Positive and solutions-oriented mindset
• Effective and professional verbal and written communication skills
• Demonstrated leadership, supervisory, and customer engagement skills
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
• Minimum of 1 year of retail or related management experience
• High school diploma or GED

Physical Requirements

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time; climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week

Benefits and Opportunities

Health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, paid time off, holidays, parental leave, adoption assistance, charitable matching gifts, tuition‑free education, and other opportunities for growth and development.

Equal Opportunity Statement

Carter’s is an Equal Opportunity and affirmative action employer (Minority/Female/Disability/Veteran). Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Applications will be accepted until at least 7 days after the posting date. Carter's does not use AI to make any decision in our hiring process.