Assistant Store Manager

Carters Inc.; Camarillo (CA); On-site; USD 30,307 - 38,917; Full time

Benefits offered by this job

Health benefits

30% discount on brands

Education opportunities

Job summary

Carter's Inc. in Camarillo, California, is seeking an Assistant Store Manager. You will be the face of the brand, guiding customers through their parenting journey while fostering an inclusive and welcoming environment. This role requires strong leadership skills, effective communication, and retail management experience.

The ideal candidate will lead the team in creating positive customer experiences, manage workforce needs, and consistently drive results. Benefits include health plans, educational opportunities, and a 30% discount on brands.

Qualifications

• Minimum of 1 year of retail or related management experience.
• Demonstrated leadership and supervisory skills.
• Effective verbal and written communication skills.

Responsibilities

• Execute workforce management to ensure a customer focus on the sales floor.
• Welcome customers and assist with product styles, features, and benefits.
• Build customer loyalty through Company sponsored programs.

Skills

Leadership

Customer engagement

Communication skills

Technical skills

Problem-solving

Education

High school diploma or GED

Job description

If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.

Overview

Love what you do. Carter’s Careers. As an Assistant Store Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We’re looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and others on product styles, features, and benefits.

Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip Hop, and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand. We’ve become an industry leader by providing quality — from the first Original Bodysuit to the lasting careers we offer our team. We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different.

Benefits we love: Schedules that fit your life. Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life. Benefits and perks include health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more! Education opportunities like the “Advance You” program (GED or bachelor’s degree tuition-free) or English language learning; paid time off, holidays, parental leave, adoption assistance, charitable matching gifts, and more. The opportunity to build skills and grow as an individual with professional and personal development programs to help shape your career.

What you’ll do

• Execute workforce management to ensure a genuine customer focus on the sales floor
• Welcome customers with a warm greeting and provide assistance with product styles, features and benefits
• Foster a positive, safe, and inclusive environment for employees and customers
• Consistently model service standards and omnichannel experience while coaching others to success
• Effectively analyze the business and take necessary action to improve results by communicating and driving KPIs with the team
• Build customer loyalty through Company sponsored programs, including credit
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team
• Recognize exceptional performance and redirect employees when needed
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement
• Reduce loss through a consistent level of customer service, education, and operational controls

Qualifications

• A positive and solutions-oriented mindset
• Effective and professional verbal and written communication skills
• Demonstrated leadership, supervisory, and customer engagement skills
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
• Minimum of 1 year of retail or related management experience
• A high school diploma or GED
• You can: Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time; climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week

Equal Opportunity

Carter’s for all: Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran).

Additional information: Applications will be accepted until at least 7 days after the posting date. Carter's does not use AI in our hiring process.

NOTE: This job description is not all-inclusive. Duties may be changed or reassigned at management’s discretion, and the employee may be required to perform duties not listed here. Carter’s may reasonably alter duties, responsibilities, job title, and location. Source: Circana/ Consumer Tracking service, U.S. dollar share, 12 months ending September 2023.

Compensation for this position ranges from $22.00 - $28.25 per hour based on experience and location.