Assistant Store Manager

Carters Inc.; Nashua (NH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health benefits

30% discount on brands

Paid time off

Referral bonuses

Education 'Advance You' Program

Job summary

Carters Inc. is seeking an Assistant Store Manager in Nashua, New Hampshire who will lead the store team to foster a welcoming environment. Responsibilities include managing staff, executing merchandising standards, and ensuring customer satisfaction.

The ideal candidate has retail management experience, effective communication skills, and a solutions-oriented mindset. Benefits include health insurance, educational programs, and a 30% discount on brands.

Qualifications

• Minimum of 1 year of retail or related management experience.
• Ability to lift 40 pounds and stand or walk for extended periods.
• Availability for days, nights, weekends, and holidays.

Responsibilities

• Execute workforce management for customer focus on the sales floor.
• Welcome customers and provide product assistance.
• Foster a positive, safe, and inclusive environment.
• Analyze business and drive KPIs with the team.
• Assist in recruiting, hiring, training, and developing team.

Skills

Positive and solutions-oriented mindset

Effective verbal and written communication skills

Demonstrated leadership and customer engagement skills

Proficient computer skills (Outlook, Excel)

Education

High school diploma or GED

Job description

Assistant Store Manager

We are looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and others on product styles, features, and benefits.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omnichannel experience while coaching others to success.
• Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team.
• Build customer loyalty through company-sponsored programs, including credit.
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report completion of tasks and financial results utilizing company tools.
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
• Reduce loss through a consistent level of customer service, education, and operational controls.

Qualifications

• Positive and solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• Demonstrated leadership, supervisory, and customer engagement skills.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).
• Minimum of 1 year of retail or related management experience.
• A high school diploma or GED.

Physical Requirements

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods of time; climb up and down a ladder.
• Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week.

Benefits

• Schedules that fit your life.
• Health benefits.
• Mental health benefits.
• 30% discount on our brands.
• Referral bonuses.
• Education “Advance You” Program – earn a GED or bachelor’s degree tuition‑free or learn English as a second language.
• Paid time off, holidays, and parental leave.
• Adoption assistance.
• Charitable matching gifts.
• Professional and personal development programs.

Carter's for all: Carter's is an Equal Opportunity and Aff… (Minority/Female/Disability/Veteran).

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter's may reasonably alter your duties, responsibilities, job title, and location.

Carter's does not use AI to make any decision in our hiring process.