Assistant Store Manager

The Salvation Army; Ocean Township (NJ); On-site; USD 42,000 - 54,000; Full time

Job summary

The Salvation Army in New Jersey is seeking an Assistant Store Manager to oversee the retail sales team and coordinate daily store operations.

The role focuses on supervising staff, adjusting schedules for efficiency, training employees, analyzing monthly results to forecast trends, and resolving escalated customer issues to maintain excellent service.

A commitment to delivering compassionate service and upholding The Salvation Army mission is essential.

Qualifications

• Previous experience in retail, customer service, or related fields.
• Ability to thrive in a fast-paced environment.
• Excellent written and communication skills.
• Strong leadership qualities.

Responsibilities

• Supervise team of retail sales workers.
• Adjust daily schedule for shift personnel to ensure optimal efficiency.
• Train and evaluate employees.
• Track monthly results and trends for business forecasting.
• Resolve escalated customer complaints.

Skills

Leadership

Customer service

Communication

Team supervision

Job description

Assistant Store Manager

About the Job: We are seeking an Assistant Store Manager to join our team! You will be responsible for overseeing and coordinating the activities of the retail sales team.

Responsibilities:

• Supervise team of retail sales workers.


• Adjust daily schedule for shift personnel to ensure optimal efficiency.


• Train and evaluate employees.


• Track monthly results and trends for business forecasting.


• Resolve escalated customer complaints.

Qualifications:

• Previous experience in retail, customer service, or other related fields.


• Ability to thrive in a fast-paced environment.


• Excellent written and communication skills.


• Strong leadership qualities.

About the Company:

For more than 100 years, The Salvation Army has operated rehabilitation facilities across the country that provide help and hope to individuals with a variety of problems, including issues relating to substance abuse. Our charitable residential programs offer spiritual, emotional, and social assistance in an environment designed to help participants live healthy, fulfilling lives.