Asst Store Manager

The Salvation Army; Whites (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

The Salvation Army is seeking an Assistant Store Manager in Whites, Ohio. In this role, you will assist the Store Manager in overseeing store operations, managing personnel, and ensuring customer satisfaction. Tasks include training staff, scheduling, payroll management, and maintaining compliance with policies. Candidates should have a high school diploma, sales experience, and strong verbal and written communication skills. This position supports the work therapy program, promoting professional conduct and work habits.

Qualifications

• High school diploma or equivalent.
• Experience in sales.
• Supervisory experience preferred.
• Ability to read and interpret simple income and expense reports.
• Valid driver’s license with acceptable DMV record.
• Good verbal and written communication.
• Ability to motivate a team.

Responsibilities

• Assist in creating a pleasant work environment and maintain good customer relationships.
• Ensure compliance with accounting and store policies.
• Assist manager in meeting sales and expense budget goals.
• Manage merchandise display and stock levels.
• Participate in interviewing and training of personnel.
• Conduct evaluations of store personnel.
• Schedule sales associates for full coverage.
• Complete payroll information biweekly.
• Order merchandise when the manager is absent.
• Account for cash receipts per policy.
• Attend manager meetings in the absence of the manager.
• Report safety hazards and compliance issues.
• Support the work therapy program.

Skills

Sales experience

Supervisory skills

Verbal communication

Written communication

Team motivation

Education

High school diploma or equivalent

Job description

The Assistant Store Manager will assist the Store Manager in managing the operation of the store and in supervision of store personnel.

Duties and Responsibilities

• Assist in creating a pleasant and hospitable work environment and maintain good customer relationships.
• Be well‑versed in and ensure compliance to accounting, employee, and store policies.
• Assist the manager in meeting sales, production, and expense budget goals maintaining a profitable operation.
• Ensure that all production is taken from the back room and properly displayed on the sales floor.
• Receive applications and participate in interviewing applicants as needed.
• Assist in training, direction, and supervision of new personnel along with retraining for all personnel, as necessary.
• Assist, as required, in conducting regular evaluations of store personnel, identifying performance strengths and areas for development.
• Assist in scheduling of sales associates (and unpaid staff) to ensure full coverage in store at all times. In the absence of the manager, post weekly work schedules for all store personnel. Schedule must include assignment, breaks, vacation, etc.
• Assist in completion of payroll information biweekly for all store personnel noting signatures, absenteeism, overtime, etc. Submit to finance department as requested.
• In the absence of the manager, responsible to order merchandise to ensure that the store is well stocked, and all merchandise is “ragged out” and colorized in accordance with the ARC Command Rag Out Calendar.
• Responsible for the proper accounting and banking of cash receipts as per “Safekeeping of Salvation Army Funds” policy.
• Ensure that all paperwork and sales reports are filled out completely and forwarded to the finance department daily.
• In the absence of the manager, attend manager meetings and keep store personnel informed of new policies and directives.
• Ensure that all safety measures are consistent with The Salvation Army policy and Government regulations and hold staff accountable for compliance. Report safety hazards, property damage and personal injuries to Administrator, Store Supervisor, or designee.
• May be asked to fill in at other store locations.
• This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing beneficiaries with an example of professional conduct and work habits.
• Other duties as assigned by immediate supervisor and/or Administrator.

Qualifications

• High school diploma or equivalent.
• Experience in sales.
• Supervisory experience preferred.
• Ability to read and interpret simple income and expense reports.
• Must possess a valid driver’s license with acceptable DMV record.
• Good verbal and written communication.
• Ability to motivate a team.