Assistant Store Manager

The Salvation Army; Trenton (NJ); On-site; USD 40,000 - 50,000; Full time

Job summary

The Salvation Army is seeking an Assistant Store Manager in Trenton, NJ. This full-time position involves supervising a retail sales team, ensuring optimal efficiency, and providing excellent customer service.

Your role will include scheduling, training, and evaluating team members while managing customer complaints effectively. Join a historic organization that offers hope and support to those in need.

Qualifications

• Previous experience in retail or customer service required.
• Ability to thrive in a fast-paced environment.
• Excellent written and communication skills are essential.
• Strong leadership qualities for supervising teams.

Responsibilities

• Supervise team of retail sales workers.
• Adjust daily schedule for shift personnel to ensure efficiency.
• Train and evaluate employees.
• Track monthly results and trends for business forecasting.
• Resolve escalated customer complaints.

Skills

Retail experience

Customer service skills

Leadership qualities

Communication skills

Job description

Assistant Store Manager

191 Lincoln Hwy, Fairless Hills, PA 19030, USA • Full-Time

About the Job

We are seeking an Assistant Store Manager to join our team! You will be responsible for overseeing and coordinating the activities of the retail sales team.

Responsibilities

• Supervise team of retail sales workers.
• Adjust daily schedule for shift personnel to ensure optimal efficiency.
• Train and evaluate employees.
• Track monthly results and trends for business forecasting.
• Resolve escalated customer complaints.

Qualifications

• Previous experience in retail, customer service, or other related fields.
• Ability to thrive in a fast-paced environment.
• Excellent written and communication skills.
• Strong leadership qualities.

About the Company

For more than 100 years, The Salvation Army has operated rehabilitation facilities across the country that provide help and hope to individuals with a variety of problems, including issues relating to substance abuse. Our charitable residential programs offer spiritual, emotional, and social assistance in an environment designed to help participants live healthy, fulfilling lives.