Assistant Store Manager

The Salvation Army; New Jersey; On-site; USD 40,000 - 64,000; Full time

Job summary

The Salvation Army in New Jersey is seeking an Assistant Store Manager to oversee the retail sales team and ensure smooth daily operations.

You will supervise staff, adjust daily schedules for shift personnel, train and evaluate employees, track monthly results for forecasting, and resolve escalated customer complaints to maintain service quality. This role requires proactive leadership, excellent communication, and the ability to thrive in a fast-paced nonprofit retail environment.

Qualifications

• Previous experience in retail, customer service, or other related fields.
• Ability to thrive in a fast-paced environment.
• Excellent written and communication skills.
• Strong leadership qualities.

Responsibilities

• Supervise team of retail sales workers.
• Adjust daily schedule for shift personnel to ensure optimal efficiency.
• Train and evaluate employees.
• Track monthly results and trends for business forecasting.
• Resolve escalated customer complaints.

Skills

Retail experience

Leadership

Customer service

Communication skills

Job description

Assistant Store Manager

We are seeking an Assistant Store Manager to join our team! You will be responsible for overseeing and coordinating the activities of the retail sales team.

About the Job:

We are seeking an Assistant Store Manager to join our team! You will be responsible for overseeing and coordinating the activities of the retail sales team.

Responsibilities:

• Supervise team of retail sales workers.
• Adjust daily schedule for shift personnel to ensure optimal efficiency.
• Train and evaluate employees.
• Track monthly results and trends for business forecasting.
• Resolve escalated customer complaints.

Qualifications:

• Previous experience in retail, customer service, or other related fields.
• Ability to thrive in a fast-paced environment.
• Excellent written and communication skills.
• Strong leadership qualities.

About the Company:

For more than 100 years, The Salvation Army has operated rehabilitation facilities across the country that provide help and hope to individuals with a variety of problems, including issues relating to substance abuse. Our charitable residential programs offer spiritual, emotional, and social assistance in an environment designed to help participants live healthy, fulfilling lives.