Assistant Store Manager

Workstream; Morganton (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Workstream in Morganton, North Carolina is seeking an experienced Assistant Store Manager to oversee daily operations and manage store staff. The ideal candidate will provide exceptional customer service and ensure the store meets financial performance targets.

Responsibilities include training staff, managing stock, dealing with customer complaints, and maximizing profitability. Candidates should have strong organizational skills and be able to maintain a customer-focused environment.

Qualifications

• Experience in a supervisory or managerial role.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Responsible for staff training and supervision.
• Manage customer complaints and queries.
• Oversee stock and ensure compliance with regulations.

Skills

Commercial awareness

Confidence

Resourcefulness

Organizational skills

Teamworking skills

Verbal communication skills

Numerical skills

Excellent IT skills

Enthusiasm

Executive skills

Problem-solving skills

Showing initiative

Setting a good example

Job description

Main Responsibilities of an Assistant Store Manager

• Responsible for every aspect of everyday supervision of store outlets
• Responsible for resources management
• Takes care of stock, staff, and sales management

Assistant Store Manager Job Description

We are looking for an experienced and skilled assistant store manager with remarkable skills, who will run a store effectively and with attention to detail.

Our assistant store manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of an assistant store manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience.

More importantly, a perfect assistant store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

Responsibilities of an Assistant Store Manager

• Training and supervising staff
• Dealing with customer complaints and queries
• Overseeing stock
• Maximizing profitability and productivity
• Motivating staff to meet sales targetsEnsuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Providing opportunities for staff advancements

Assistant Store Manager Job Requirements

• Commercial awareness
• Confidence
• Resourcefulness
• Organizational skills
• Teamworking skills
• Verbal communication skills
• Numerical skills
• Excellent IT skills
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.