Assistant Store Manager

Workstream; Winston-Salem (NC); On-site; USD 42,000 - 55,000; Full time

Job summary

Workstream is seeking an experienced Assistant Store Manager to run a store effectively with attention to detail, supervising daily operations, stock, staff, and sales management.

The role requires constant interaction with staff and customers, ensuring high-quality service and monitoring the store's financial performance. You will train the team, oversee promotions, and strive to maximize profitability while maintaining safety standards.

Qualifications

• Commercial awareness is essential for understanding store performance and customer needs.
• Confidence helps in leading staff and handling customer interactions.
• Resourcefulness enables problem solving in fast-paced retail environments.
• Strong organizational skills are needed to manage schedules, stock and displays.
• Teamworking skills support collaboration with staff and managers.
• Clear verbal communication is required to train staff and assist customers.
• Numerical skills are important for sales targets, budgets and reports.
• Excellent IT skills support POS, inventory and reporting tasks.
• Enthusiasm helps motivate the team and improve customer experience.
• Executive skills aid decision making and leadership.
• Problem-solving skills support issue resolution and process improvements.
• Showing initiative demonstrates proactive leadership and ownership of tasks.
• Setting a good example helps maintain professional standards and customer service.

Responsibilities

• Training and supervising staff
• Dealing with customer complaints and queries
• Overseeing stock
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Providing opportunities for staff advancements

Skills

Commercial awareness

Confidence

Resourcefulness

Organizational skills

Teamworking skills

Verbal communication skills

Numerical skills

Excellent IT skills

Enthusiasm

Executive skills

Problem-solving skills

Showing initiative

Setting a good example

Job description

Main Responsibilities of an Assistant Store Manager

• Responsible for every aspect of everyday supervision of store outlets
• Responsible for resources management
• Takes care of stock, staff, and sales management

Assistant Store Manager Job Description

We are looking for an experienced and skilled assistant store manager with remarkable skills, who will run a store effectively and with attention to detail.

Our assistant store manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of an assistant store manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience.

More importantly, a perfect assistant store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

Responsibilities of an Assistant Store Manager

• Training and supervising staff
• Dealing with customer complaints and queries
• Overseeing stock
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Providing opportunities for staff advancements

Assistant Store Manager Job Requirements

• Commercial awareness
• Confidence
• Resourcefulness
• Organizational skills
• Teamworking skills
• Verbal communication skills
• Numerical skills
• Excellent IT skills
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example